The Digital Press

Piper is an AI-powered personal phone call agent that makes autonomous calls for tasks like customer service, reservations, and appointment bookings, freeing users from tedious phone interactions. It works via a Chrome extension or web app where users click phone numbers, input their request, and Piper handles the call with humanlike conversation.

Why it matters: Piper automates frustrating phone calls, saving time and reducing stress for users who dislike navigating phone menus or hold music.

The big picture: AI phone agents like Piper could transform how people manage everyday tasks by replacing manual calls with automated, reliable interactions.

The other side: Some users worry about AI mishandling complex or edge cases and question the value when human assistance is more effective.

Commenters say: Many appreciate the convenience and potential for handling repetitive calls, but concerns remain about AI limitations, ethical use, and the experience for human call recipients.