The Digital Press

AI agent companies are moving beyond traditional SaaS contracts, launching a Master Services Agreement (MSA) tailored for autonomous AI agents that make decisions, adapt, and act continuously.

Why it matters: Traditional SaaS contracts don't address liability or pricing for AI agents' autonomous, evolving behaviors, exposing companies to legal risks.

The big picture: The Agentic MSA clarifies agent classification, limits liability, and defines data ownership to align contracts with AI agent realities.

Bottom line: This open-source MSA helps companies monetize AI agents fairly and securely, setting a foundation for the emerging agent economy.

Commenters say: Many debate if AI agents should be treated as tools or independent actors, stressing clear liability and customer oversight in contracts.