The Digital Press

UnitedHealthcare is using AI for around 1,000 applications but faces a lawsuit over AI-driven errors in case adjudication, raising concerns about the technology's role in medical decisions.

Why it matters: AI errors in healthcare decisions can directly affect patient care and outcomes, leading to legal challenges.

The stakes: Replacing human case specialists with AI may reduce accountability and increase risks of wrongful denials.

The big picture: The debate continues over AI’s role in sensitive decisions where human judgment and responsibility are critical.

Commenters say: Many express skepticism about trusting AI in healthcare without proper oversight, fearing it insulates companies from accountability.