The Digital Press

IBM has replaced hundreds of human resources employees with AI systems, automating routine HR tasks while expanding its workforce in other critical areas like software engineering and sales.

Why it matters: AI automation freed up resources, allowing IBM to hire more workers in roles requiring critical thinking and human interaction.

Stunning stat: IBM's AskHR agent automates 94% of routine HR tasks, significantly reducing human workload.

The big picture: IBM's AI-driven productivity improvements reached $3.5 billion over two years across more than 70 business areas.

Commenters say: Readers express concern about job displacement but acknowledge AI's role in boosting efficiency and shifting workforce focus.